The quality of the sea are sent abroad to buy furniture repair problems into problems
Shanghai used to buy furniture to foreign countries, a problem of how quality?Her consumers encountered such a problem because faced with a "take-it-or they would be sent back home to repair.Alternatively themselves, "answered that she did not know how to do.Her daughter went to Japan, because his daughter is very fond of Shanghai-made furniture.Furniture Limited, a specially purchased the Shanghai TV cabinet, a few long, put the dining table and four chairs, and then shipped to Japan.However, not long after it occurred found that the quality of furniture, chairs to sit two feet from the plate and chairs, to counter surface.Choudou wood cracks, etc..Her immediate contact with the company to resolve this request.When a company salesperson saw photographs of the furniture back in Japan after the company said only that : Shanghai customers after-sales service,is not responsible for foreign clients, not foreign, either repair furniture shipped back to Shanghai, by consumers themselves.What are able to buy furniture, also lick the problem, more furniture is still three bags period.In desperation, the city CPC committee Her only recourse.Municipal CPC Committee that the person in charge of the Office Furniture : Furniture by Shanghai three bags, as long as local purchases in Shanghai.must act in accordance with the provisions of three bags, but not because of furniture made out on the carpet or sale abroad.Her furniture to the furniture deal with the problem is wrong.However, taking into account the peculiarities manufacturers do maintenance is not possible to go abroad, but it was impossible for furniture shipped back for repairs,Other companies could produce the compensation to be addressed.Through mediation, the company agreed to compensate the consumers repair costs 2,760 yuan.At present, more and more foreign, foreign consumers like Shanghai furniture, but from Her experience is not difficult to see thatHow do after-sale service has become a city furniture industry needs to consider.In this regard, the city CPC committee said that three bags of furniture, furniture three bags of responsibility during the free services.But in this complaint, sent to foreign furniture manufacturers know it, should take into account the after-sales service.product quality during warranty period for a clear agreement, the obligation to bear this, but now the two sides do not have any agreement.Furniture quality of the event, only to compensation.So consumers who buy furniture sent abroad, we must warranty agreement with the operators, in order to avoid losses.In addition to the attention knew this stage, when no problem recognizing the quality of packing and delivering.If something happens in the field or to avoid mutual buck-passing situations.